WooTickets Questions: two

[mattboggs]

1st: I have a recurring event (say every Sat for 2 months set up on EC Pro) with limited seating. When setting up tickets, will having an end day on the 1st of the month have an affect on the following Saturdays over the next 2 months ? I ask because this phrase on ticket creation page concerned me: ‘Currently, WooTickets will only show up on the frontend once per full event. For PRO users this means the same ticket will appear across all events in the series. Please configure your events accordingly.’

2nd question: When looking at my checkout cart for a show, I see an option for using a coupon code. The use and mechanics of this feature is supported by you or Woo…Need to know how to create 1 time use codes for shows.

Thank you,

MAtt

[Brian]

Hi Matt,

Thanks for purchasing WooCommerce Tickets I can help out here.

So on the Product page on our website and in the ticket editor in the event we have messages that tickets do not support recurring events.

By that we mean when you create a recurring series if you add tickets on creation it will show on all events, but the tickets are only tied to the first event.

If you need tickets for each event individually the only way is to create the recurring series and then edit each event individually.

If this is a must have feature I do not have a timeline when it will be included, but we do have a 30 day refund policy and refund you purchase.

Coupons
The coupons are all run through WooCommerce’s system. All our plugin does is create a special type of product called tickets.

Let me know if you have any follow up questions.

Thanks

[mattboggs]

Hey Brian, I found a great way of dealing with the ‘recurring’ event issue. Not perfect but saves time.
On the Coupon issue, I now see there is a category called tickets. Is it universal ? Perhaps not the right choice of words. What I want to do is generate a couple hundred 1 time use 50% off coupons for any one of our shows going on for the month.

[Brian]

The ticket category was created for all tickets. I remember it being removed though from adding to all new tickets unless you added some coding to do it.

You could do a bulk edit on the ticket/products and a category that way for your coupons.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
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