Wootickets – how do you set it up?

[Rollocop]

Hi

I recently purchased the Wootickets add-on for my PRO installation.

Im very disappointed in that it doesnt arrive as a workable solution. When you install it, there’s nothing about it that tells me it’s tickets Im buying – every button and process is just as if you were selling physical products. For example, of the 3 part process :

Screen 1- The buttons refer to Carts and Orders – We need it to say ‘Register’ for example and you arent placing an order – you’re buying a ticket.
Screen 2 – The next screen lets you select the number of tickets you are ordering – we need registration for each person so want no options to buy more than one ticket – Really we need this page removed entirely so it goes straight to filling in the registration fields for one person.
Screen 3 – These fields need to have customised fields and all references to ‘products’ and ‘baskets’ removed.

Ive been searching for information about customising WooTickets but not getting very far other than finding out I can change the labels in part by altering the order-cart.php file, but really this is not good enough.

The Events Calendar PRO is quite a polished product so I was disappointed to find no customisation options for WooTickets and no decent documentation either. After install it looks like its better for shops like Amazon, not selling event tickets.

How do I go about customising my installation or is there another Add-On I can swap to that is better suited to our needs?

Thanks

[Brian]

Hi,

Thanks for purchasing WooCommece Tickets. Sorry you are having issues with it.

Do you by chance have your username for TheEventsCalendar.com and can sign in and post in the WooCommerce Forum?

No worries for this time, but this forum is just for pre sales questions and not support.

So WooCommerce Tickets is designed to add tickets to events and we do not change WooCommerce Checkout Process.

I can understand why you would want to change that process in WooCommerce, but many people do not as they still sell other products as well as tickets.

I could see maybe have an option where we do change the process, but there is no feature we have to do that.

All the customization on the Checkout Process would be in WooCommerce and not through our plugin.

As the plugin current stands it does not have a registration fields for names or other information per ticket, it is done per order. So if Bill buys 5 tickets, his name is on all 5 tickets.

If it turns out you need something more advanced then what we provide in WooCommerce Tickets we can offer a refund if you email us your order number to support(at)theeventscalendar.com

If you like help on customizations we can try to get you started on it, but unable to provide support on the entire customization.

Let me know what you would like.

Thanks

[Author]

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