WooTickets: Don't Send Ticket

[kelowna]

How can I make it that the system does NOT send a ticket to the customer after purchase? I have a special Follow Up Email coming through WooCommerce for this purpose and would like to not have the WooTicket sent.

[matthewdenton]

Hi! Thanks for taking the time to reach out to us on the forums. We actually use an action hook to send out the email from WooCommerce Tickets so you can disable it by removing the action hook call in your theme’s functions.php file using the below snippet.

remove_action( 'wootickets-send-tickets-email', array( 'TribeWooTicketsEmail', 'trigger' ) );

Please let me know if this works for you.

– Matthew

[matthewdenton]

Hi, I wanted to quickly follow-up with you to see if you are all set or if you have further questions. Please let me know if you do have additional questions I can assist with or if I should go ahead and close this thread.

Thank you,

– Matthew

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