WooTicket not showing up on the events page

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  • #74408
    moneytalks
    Participant

    Hi Kelly,

    First off, excellent work with the plugins. Love them all.

    I am having issues with the WooTicket system though.
    Pretty basic setup: WP 2013 theme and pretty much no plugins installed other than ones offered by tri.be.

    But the wooTickets doesn’t show up on the event page.

    Any help would be much appreciated.

    #74409
    moneytalks
    Participant

    I forgot to mention, that I have tried using the plugin with a fresh copy of Twenty Eleven theme and the problem still persists.

    The event shows up but the ticket doesn’t.

    I have setup wooticket following the steps shown here:
    https://theeventscalendar.com/support/documentation/wootickets-new-user-primer/

    When I try to set up an event from the front end side, it doesn’t provide me with the option to set up a ticket. I can only set up tickets from the backend.

    #74410
    moneytalks
    Participant

    This reply is private.

    #74506
    Kelly
    Participant

    Hi, moneytalks. This a great question!

    Thank you very much for giving me everything I could possibly hope for to use in troubleshooting. 🙂 That sure speeds up the process!

    I checked out the ticket info for Event #1 and the ticket sales start date was set for mid-December. When I changed the start date to yesterday, the ticket box appeared on the event.

    Would you like to give that a try for your other tickets and let me know how it goes?

    #74507
    moneytalks
    Participant

    Thanks so much Kelly! It’s perfect. I guess I need to spend more time trying to figure out how this system actually works.

    Thanks again.

    Ali

    #74509
    Kelly
    Participant

    Fantastic! Thanks for letting me know, Ali, and also for making it so easy to troubleshoot.

    Since you’re set here, I’m going to close this thread. Please don’t hesitate to get in touch if anything else comes up during setup. 🙂

    #981749
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 7 posts - 1 through 7 (of 7 total)
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