Woocommerce Tickets not showing when creating events

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  • #184120
    James
    Participant

    Hi guys,

    We’re adding Woocommerce Tickets to a client’s website that’s currently on our test server. Working through installing + activating Woocommerce, Events Calendar, Events Calendar PRO + Woocommerce Tickets, the site says our licenses are valid but we aren’t seeing the option to sell tickets when creating an event. We just see this:

    ———–
    “Additional Functionality
    Looking for additional functionality including recurring events, ticket sales, publicly submitted events, new views and more? Check out the available add-ons.”
    ———–

    Any pointers on where we’re going wrong please?

    Thanks,
    James

    #184852
    Barry
    Member

    Hi – sorry you’re experiencing difficulties.

    Can you confirm that you are using the latest versions of all four plugins (The Events Calendar, Events Calendar PRO, WooCommerce Tickets and WooCommerce itself)?

    Is it possible that – perhaps inadvertently – the ticketing meta box was deselected? You can check this out by editing an event/creating a new event and searching for the Tickets checkbox in the Screen Options pulldown. Is it present and checked?

    Let me know how you get on 🙂

    #189835
    James
    Participant

    Thanks Barry, it was hidden, have created some tickets now.

    #190739
    Barry
    Member

    Awesome, glad it’s working 🙂

Viewing 4 posts - 1 through 4 (of 4 total)
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