WooCommerce Tickets not showing up on event page

[Bob]

I think I might be going nuts, but for the life of me the ticket option is not showing up on the event page and wondering if I am overlooking something simple. I run my site on Canvas and have a ton of plugins. But moved it into staging, changed themes and deactivated all except Events Calendar, WooTickets and WooCommerce. Still nothing. Thoughts?

The URL for the event is http://bobwp.com/event/get-started-wordpress/

Also, this is the first time I have tried to add a ticket.

[Brian]

Hi sorry for the issues.

I am here to help though!

Thanks for the information on the theme and moving to staging to for testing.

I went to the Event and did not see any errors so lets start with this.

I have a bunch of questions that to  help get to the bottom of this .

Please check in Products and see if the ticket you created in the Event is there.

Also, Please go to the Event you created the ticket and confirm it is listed there and let me know the times you setup for the ticket’s to be on sale (if not date please let me know that).

Have you looked at New User Primer for WooCommerce Tickets? (it could help you see all the features if you have not)

https://theeventscalendar.com/support/documentation/wootickets-new-user-primer/

Let me know what you find out from those two questions and we can take the next step from there.

Thanks

 

[Bob]

Okay, huge facepalm and stupid moment. I could swear I fixed my date on the start ticket sale, twice in fact, but that was the issue. So sorry to have bothered you!

[Brian]

Faceplant moments happen to all of us doing development!

So, I am glad to see you were able to fix this issue!

Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Author]

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