WooCommerce Tickets not showing in event on front end

[Jeffrey]

Hi,

I’ve created several test events with tickets as in the primer but the tickets selector is not showing on the bottom (as in the various screenshots I’ve seen) when I go to the events on front end. The price of the first (or only) ticket is listed but there’s no way to continue the purchasing process.

They are listed on Events back end.

Thanks,

Andrew

[Barry]

Hi Andrew,

I’m sorry you’re experiencing difficulties.

Have you created tickets for the test site I see via the URL you shared when you opened the topic? Can you confirm what the ticket settings are (ie, the start and end sale dates, the amount of stock, etc)?

Thanks!

[Jeffrey]

Yes, I created tickets for the test event.

I put a screenshot of the settings in the event itself.

[Barry]

OK – so it looks like they aren’t actually going to be on sale until June 18 – that’s the reason you can’t see the ticket form (by default, it won’t appear if there is nothing to sell).

Does that help/clarify things?

[Jeffrey]

Yes, that explains it.

Thanks for your help Barry.

[Barry]

My pleasure 🙂

[Author]

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