Woocommerce plug in

[Shah]

I have purchased and installed woocommerce ticket plug in. Am I supposed to install WOOCOMMERCE plug in too? I did that but later de-activated. I still have WOOCOMMERCE Ticket activated. For some reason I lost the register button when I click on submit event. It only gives log in option but register button disappeared.

[George]

Hi Shah,

To use the WooCommerce Ticketing plugin, here are the things that need to be activated on your site:

• The Events Calendar
• WooCommerce
• WooCommerce Tickets

If all three are active, WooCommerce Tickets should work nicely on your site. Let us know if that’s the case! 🙂

Cheers,
George

[Shah]

Thanks George. Another minor issue. Prior to installing Woocommerce ticket / Woocommece, I used to see Register button under login. This button was for event organizers. Now it disappeared. It does not show event after I de-activate Woocommerce and the Ticket. I went through all settings on community events etc. but could not bring it back.
See this link:
http://medicalevents.com/events/community/add
The Register button used to be just below where it says login.

[George]

Hey Shah,

Sorry you’ve run into this issue – if you head to your site admin, and then to Events > Settings > Community, what are your settings under “Access Control”? Here’s a screenshot of that section for reference → https://cloudup.com/cs4Ex4EzQuY

Next, what are your settings if you go back to your site admin and then to Settings > General, and look for the “Membership” checkbox? It should look like the one in this screenshot → https://cloudup.com/c8nCw5uJXBZ

I’d recommend ensuring that the “Membership” checkbox is checked in the settings panel above, and then once you save those changes, see if adjusting your “Access Control” settings changes any of this behavior on your site.

Let us know what you find!

Thank you,
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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