WooCommerce Issue with Events Calendar

Home Forums Calendar Products Events Calendar PRO WooCommerce Issue with Events Calendar

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #1382384
    Samuel Parent
    Participant

    I’ve checked the forum but found no real answer. We’ve been running Events Calendar and Pro for a while with no issue.
    However, we just installed WooCommerce, Membership and Subsciptions as we’re bringing ecom back to the main site.
    Immediately we have issues with Woo products, memberships and subscriptions.
    The issue is only when I activate The Events Calendar. Events Calendar Pro does not cause issues.

    Do you have a fix for this?

    ========================
    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/safe-to-update-to-woocommerce-3-2-3-etc/

    #1382967
    Victor
    Member

    Hi Samuel!

    Thanks for getting in touch with us. I am sorry you are experiencing this issue.

    Unfortunately, we are aware of an issue with the select2 JavaScript library introduced in our latest update of The Events Calendar which can cause conflicts with some plugins. The good news is we have already made a fix for it and we are planning on releasing it in our next maintenance release cycle this week.

    I have set this thread’s status to “Pending fix” and linked it to the report so we’ll let you know as soon as the fix is released.

    The only workaround we’ve found so far is downgrading The Events Calendar to a previous version. To learn more about how you can downgrade your plugins, please refer to the following article > https://theeventscalendar.com/knowledgebase/downgrading-plugin-past-version/.

    We always suggest to setup a dev/staging site so you can test things out and make all plugins, themes and WordPress core updates without disrupting the live site. We also encourage to make a full backup of your site, both database and files so in case something goes wrong you can always restore your site.

    My apologies for the inconvenience and we appreciate your patience while we work on this.

    Best,
    Victor

    #1387412
    Courtney
    Member

    We released an update for this issue. Can you update your plugins (preferrably on a staging site) and see if that resolves the issue.

    https://theeventscalendar.com/maintenance-release-week-13-november-2017/

    Thanks
    Courtney ?

    #1403715
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘WooCommerce Issue with Events Calendar’ is closed to new replies.