WooCommerce Defaults to taxable in new tickets

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  • Author
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  • #1359292
    Justin Rovtar
    Participant

    I am having a problem when adding new tickets where Woocommerce defaults to taxable. Tickets should not be taxable and I would like them to default to non-taxable when they are created in Woocommerce. I am also selling physical products on the site so I need to have a taxable rate for those.

    I guess I just need to know where I can set all new tickets to be non-tax. I know I can go in and adjust the product in woo commerce but since I have many events every month and I am having employees add these events it seems like to many extra steps.

    Please help.

    #1360141
    Geoff B.
    Member

    Good evening Justin and welcome back!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    You could apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/jesseeproductions/787c47f1756a18d8c05d#file-tickets-plus-disable-tax-php

    Let me know how that goes.

    Best regards,
    Geoff B.

    #1360485
    Justin Rovtar
    Participant

    That seemed to work however I do not have a child theme installed. Will this be addressed in the near future updates?

    #1360531
    Geoff B.
    Member

    Good afternoon Justin,

    I am glad this works for you.

    I would highly recommend creating a child theme: http://www.wpbeginner.com/wp-themes/how-to-create-a-wordpress-child-theme-video/ or through a plugin.
    That way you will not lose your customizations when updating.

    Will this be addressed in the near future updates?

    The answer is probably not. This is because we have a wide-variety of customers that each have different needs, including tax-related ones.

    The consensus for now is that the majority prefers to see tax included.
    But, as you saw and as is the case with most features, we typically have workarounds to make sure everybody can tweak the calendar and tickets’ behavior to their liking.

    Have a good weekend,

    Geoff B.

     

    #1370721
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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