Woo Tickets update fails on local server

[ztalk112]

I’m getting an internal server error when trying to update Woo Tickets to v3.5 from 3.4.1 on a local wamp server.

I have tried deactivating all other plugins and reverting to default WP 2012 theme. I have an error log available in txt format (but I don’t know what it means : )

Note that:

1. I was able to install Woo Tickets 3.4.1 via Upload > zip file earlier this week (prior to the update becominng available).

2. I am able to get v3.5 installed manually (tried it successfully), but that requires deleting ticket data so it’s not a fix going forward.

3. I was able to update The Events Calendar automatically to v3.5 via the update link.

Thanks in anticipation.

[ztalk112]

I’ve now migrated the site to a hosted (vps) web server and the error persists with message “Download failed. Internal Server Error.”

[ztalk112]

Please ignore my last post . . . it turns out that because I didn’t deactivate Woo Tickets on my local server before trying to activate the license on the remote server, I was actually still trying to update the plugin locally. It has now updated successfully on the remote server 🙂

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

Posts