Woo coupon issue

[Jessica]

Hi I am having a weird issue.

I have two subdomain sites one where my coupon is working and one where it is not. Can you tell my why that would happen?
Doesnt work here:
https://alexandria.sportrock.com/event/climbing-party-s1-ts1-2016-12-31/

Works here:
https://sterling.sportrock.com/event/climbing-party-time-slot-1-4-2016-01-31-2016-03-12-2016-05-07-2016-08-06-2016-11-05-2016-12-18/

[Cliff]

Hi, Jessica.

We do not provide support for WooCommerce or its coupons, cart, checkout, payment gateways, etc.

The best I can suggest is making sure your coupon doesn’t have rules for being active on a specific product or price amount that maybe it is actually performing how it was told to. You might also check if any coupons work on other products (i.e. non-tickets products).

Sorry I can’t be of more help here, but you might be able to contact WooCommerce support.

Please let me know what you find out.

Thanks.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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