Woo Commerce Option Not Showing

[Kim Turner]

Since updating I no longer have the option for people to purchase tickets, it is only showing RSVP when I click add ticket. It is also saying I have an issue with my license.

[Geoff B.]

Good evening Kim and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the WooCommerce disappearing on you.
I would love to help you with this topic.

Based on your system information, it looks like the Event Tickets Plus plugin is deactivated for some reason. Reactivating it should restore the functionality.

If that gives you any trouble, delete the plugin (it is safe) and reinstall it from scratch by downloading it from your account.

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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