Wodpress says my plugin is not updated.

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Home › Forums › Calendar Products › Events Calendar PRO › Wodpress says my plugin is not updated.

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  • May 8, 2013 at 7:14 am #47897
    Michael
    Participant

    Hey there, I’m using the Event Calendar PRO and love it.

    I’m having a minor problem though. When I log into my wordpress dashboard I get a message saying “The following plugins are out of date: Events Calendar PRO 2.0.8. Please update now. All add-ons contain dependencies on The Events Calendar and will not function properly unless paired with the right version. Want to pair an older version?” (http://i.imgur.com/wXiwyvm.png)

    However I have TEC PRO updated to Version 2.0.11. The same version as The Events Calendar. (http://i.imgur.com/FarxoiQ.png) So this shouldn’t be happening.

    On a side note if I click “update now, it takes me to this screen. http://i.imgur.com/bw6Lj2C.png

    I love your product, so please give me some help guys!

    Thanks.

    May 8, 2013 at 9:40 am #47916
    Jonah
    Participant

    Hi Michael,

    Sorry about the issues with this. The first thing I’d like you to try is to clear your browser cache. If that doesn’t work, please try manually re-installing the PRO plugin by re-downloading and re-copying all the plugin files over. You won’t lose any events or anything by doing this. If that doesn’t work either, please try deactivating all other plugins to see if maybe another plugin could be causing a conflict here.

    Let me know how that goes.

    Thanks,
    Jonah

    May 8, 2013 at 10:46 am #47924
    Michael
    Participant

    Jonah,

    Tried all three to no luck. 🙁

    May 8, 2013 at 1:25 pm #47947
    Michael
    Participant

    Any ideas on what might be causing this?

    May 8, 2013 at 3:16 pm #47955
    Jonah
    Participant

    Hi Michael, no I don’t know what is causing this but have created a ticket for one of our developers to take a look. Stay tuned 🙂

    – Jonah

    May 9, 2013 at 8:46 am #48024
    Jonah
    Participant

    Hi Michael,

    Can you please check to see if you have two versions of the plugin installed? Perhaps a folder leftover from the previous version?

    – Jonah

    May 10, 2013 at 10:04 am #48211
    Michael
    Participant

    It’s not displaying anymore! Not sure what happened? Maybe the server cleared it’s cache? Either way thanks for the help!

    May 10, 2013 at 10:54 am #48221
    Jonah
    Participant

    Hi Michael,

    We did recently make some changes to the upgrade system so it looks like this must have cleared things out! If you need anything else, please don’t hesitate to ask.

    Regards,
    Jonah

    July 7, 2015 at 6:26 am #979055
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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