September 27, 2018 at 9:41 am #1632359
I added an upcoming events widget to my homepage in Beaver Builder and styled it using MicroTHemer. Everything looked fine yesterday, and today nothing is showing up, not even the title when I deselected the option to only show it if there are events. There are lots of upcoming events.September 27, 2018 at 9:42 am #1632361October 1, 2018 at 12:53 pm #1634671
Can help me narrow this down.
Are you using a child theme as a derivative of Beaver Themer?
Can you share a screenshot of how you have added the widget to the home page?
I am wanting to narrow down if this is a Themer or Builder issue.
Does the widget insert and display well on another page either in the sidebar or within the post/page content? https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/#event-list-shortcode
Can you revert first to disabling all plugins except ours and Beaver Builder and see if that still displays the widget? And if that still doesn’t work, please also deactivate Builder and use a default theme, such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/.
I’m familiar with both plugins you mentioned using. Looking forward to getting this resolved with you.
Courtney 🙂October 1, 2018 at 1:47 pm #1634824
Thanks for your help!
To answer your questions…
I am using the Astra Theme with a Child theme, Beaver Builder and Beaver
Themer. All up-to-date.
I added the widget to the homepage using the widget that shows at the top
of this screenshot: https://www.screencast.com/t/JJNfkONjSn
I think I initially added it using [tribe_events_list], but then it turned
into that widget – is that possible? Because when I tried to recreate it by
adding the “events list” widget from the WordPress widgets list in BB, I
got the module at the bottom of that screenshot (which has more options),
and that one works. Both just say “widget” at the top. If I save the module
from the first one, and add it to another page (see the user-login page), it
doesn’t work there either. Adding the “events list” widget to the sidebar
or the content works (although the formatting is different).
I also tried adding the saved module using bb shortcode, and that doesn’t
work either ([fl_builder_insert_layout slug=”Upcoming-events-widget”])
I deactivated all of the plugins except essentials and it still didn’t
work. I changed the theme to 2017 and it still didn’t work.
I hope I’ve given you enough information to go on. I suppose I can just use
the other widget, but I prefer not to have those blocks with the day date
to the left (I suppose I can remove them with CSS).
Thanks again, Courtney!October 2, 2018 at 11:33 am #1635701October 4, 2018 at 1:08 pm #1637776
This reply is private.October 4, 2018 at 1:29 pm #1637801
Can you share a link to see the widget displayed?
All shortcodes on https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/ will display as a widget-like layout, even if inserted into a wider area. That would include [tribe_events_list]
Full view shortcodes can be found on https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/.
Can you also see that on your staging site, if you’ve added and activated your license key at Events » Settings » Licenses?
Courtney 🙂October 11, 2018 at 1:13 pm #1641776
I tried a different shortcode and used CSS to hide the big block numbers to the left, but when I try to center the text it’s centering, but off-centered within the column, and I can’t seem to find the right targeting, and I’m wondering if it’s because I used display:none for the block numbers. Is there another way to turn off those numbers, like an argument? I looked on the pages you recommended but didn’t see anything. It’s on the homepage of my site, which is password protected, but you can find the credentials in a previous private email I sent.
FranOctober 16, 2018 at 10:43 am #1643887
My apologies on the delayed response here. We’ve been migrating to a new help desk platform, but I will finish out this thread with you here.
I’m not sure what block numbers you might be seeing. It wouldn’t be generated by The Events Calendar related plugins, but perhaps from Beaver Builder.
Please share a screenshot and a link to the exact location I can see the areas you are still working out.
Courtney 🙂October 18, 2018 at 1:56 pm #1645210October 18, 2018 at 2:01 pm #1645211October 22, 2018 at 7:52 am #1646652
Hey there Fran
Ah now I follow. I believe this is an issue in how Beaver Themer works with our plugin. If you have that area set to fill the width, it is stretching things out. Can you flag the issue with their team too? I haven’t been able to reproduce this with any default themes or gotten reports with other themes either.
Can you link me to the exact page where the widget appears? I’ll see if I can find a CSS method to stop the width from stretching out.
Courtney 🙂October 22, 2018 at 9:31 am #1646720October 23, 2018 at 1:40 pm #1647556
This reply is private.October 23, 2018 at 2:42 pm #1647584
- The topic ‘Widget not displaying’ is closed to new replies.