widget "event calendar" and menu mobile

[pieryv]

Good evening,
I just made the last of the last 4 plugins tonight
event calendar 4.6.23
event calendar pro 4.4.32
event ticket 4.8.1
event ticket plus 4.8.1
but I still have this bug (like other clients) that makes the widget “Event Calendar” when placed in a “footer widget area”, prevents the “menu mobil” from working with the theme Astra or Oceanwp for example. « Specifically, the mobile menu button appears correctly in the header, but when I tap it, there’s a brief flicker but no item menu emerges.… »
Thanking you in advance for trying to find a solution for the mobile menu to work properly.
P-Y D.

[Jennifer]

Hello,

I’m sorry that you’re running into this issue with the widget! This is a known problem with the widget at the moment, but the good news is that our developers are actively working on getting this resolved. I liked this thread to our internal ticket for this, so we’ll let you know here as soon as we have an update.

I apologize for the inconvenience that this is causing for you, and thank you for your patience as we work on getting this resolved! Please let me know if there is anything else that I can help you with in the meantime.

[pieryv]

Hello,
Thanks Jennifer for this “nice” answer.
I hope you will find a solution quickly, which would justify the purchase
of this “nice” premium addon.
I take this email to tell you about another problem that I have now with
the navigation of my “month view”, I did not have it before.
The function added in the function.php of my “child theme” does not seem to
work anymore.
I thank you in advance for looking at what is happening today in relation
to this problem
Best regards
Pierre-Yves Droual

P.S: In my function.php previously worked this:
/ **
* Allows visitors to page forward / backwards in any direction within
month view
* an “infinite” number of times (ie, outwith the populated range of
months).
* /

if (class_exists (‘Tribe__Events__Main’)) {

class ContinualMonthViewPagination {
public function __construct () {
add_filter (‘tribe_events_the_next_month_link’, array ($ this,
‘next_month’));
add_filter (‘tribe_events_the_previous_month_link’, array ($
this, ‘previous_month’));
}

public function next_month () {
$ url = tribe_get_next_month_link ();
$ text = tribe_get_next_month_text ();
$ date = Tribe__Events__Main :: instance () – nextMonth
(tribe_get_month_view_date ());
return ‘a data-month=”‘. $date.'” href=”‘. $url.'”
rel=”next”‘. $ text. ‘span & raquo; / span /a’;
}

public function previous_month () {
$ url = tribe_get_previous_month_link ();
$ text = tribe_get_previous_month_text ();
$ date = Tribe__Events__Main :: instance () – previousMonth
(tribe_get_month_view_date ());
return ‘a data-month=”‘. $date.'” href=”‘. $url.'” rel=”prev”
span & laquo; / span’. $ text. ‘/a’;
}
}

new ContinualMonthViewPagination;

}

[pieryv]

Hi Jenifer,
I come back to you for this problem with the event calendar widget and the
mobile menu. I read in your forums, *that this problem had already been put
back to you well before my ticket*, I am very worried, and so understand
that your answer: “but the good news is that our developers are actively
working on getting this resolved.I liked this thread to our internal ticket
for this etc. ” escapes me completely.
I paid $ 178 for “event calendar pro” and “event ticket plus” because you
put these widgets forward, and because your plugins were meant to be
compatible with the Oceanwp and Astra themes, but I have to see how other
customers before me, that these plugins unfortunately still do not work on
tablets and mobile formats! My client had yet validated on its site
developed with the theme (oceanwp) which was supposed to be compatible with
Event calendar and which in the end is not so, I took time on the project
to start developing her website with the Astra theme. Same Issue !!!
What do we do ? What do you propose ?
Hoping to receive an answer very quickly starting with “But the good news”
but with this time the problem finally solved.
Thanks in advance.

[Jennifer]

Hi Pierre,

I definitely understand your frustration here, and we are working hard to get this issue fixed as soon as possible…we are hoping to get this out as part of the next release, although I unfortunately can’t make any guarantees here. Aside from this issue, things should be working well on mobile – if you’re running into any other issues, please let me know, and I’ll be happy to help you look into them!

Regarding the themes, I’m not aware with any specific conflicts between those two themes; this particular issue with the widget is a bug on our end and not related to the theme you’re using. Are you running into other issues with either of these themes that you aren’t seeing with the default Twentyseventeen theme? If so, please let me know and send a copy of your theme via a Dropbox link, and I’ll be happy to take a look and see what I can recommend to get it resolved.

Regarding the navigation, I took a look at your events page, and this appears to be working now, as I am able to navigate all the way to 2024 and still see the links for the next month (see screenshot). Were you able to get the navigation issue resolved? If not, can you please send me a link to the page where this is happening? Just to confirm, the intent of the code you added is to always show the navigation, even if there are no more events in the future/past relative to the current month, is that correct? While we are limited in the amount of support that we can provide for customizations like this, I’d love to help you out any way that I can, so please do let me know if you still need assistance here!

Thanks,

Jennifer

[Victor]

Hi There!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-30-september-2018/

We apologize for the delay and appreciate your patience while we worked on this.

As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts