Why is domain.com/event/XXX redirected to domain.com/venue/XXX

[Christopher Glaeser]

Is it normal for event/XXX to be redirected to venue/XXX? venue/XXX does not exist in my calendar and generates a 404.

[Barry]

No, that isn’t normal behaviour.

Can you try deactivating all other plugins and reverting to a default, unmodified theme – and see if that resolves this? If it does, try reactivating everything one component at a time until, potentially, you uncover anything that could be causing a conflict.

[Christopher Glaeser]

I’ll try and move everything to a sandbox and see if I can recreate the problem. The problem seems to be related to an event that was entered twice with the same name. That created a slugs of the form xxx and xxx-2. I’ve tried deleting all events and venues, but for some reason the system still remembers something about the xxx-2. Does that give you any ideas what might be wrong?

Also, I’m using the plugin Redirections. Do you know if that plugin can be deactived and then reactivated without deleting all the redirection entries?

Best,
Christopher

[Christopher Glaeser]

I was able to find and fix the error. This may help others in the future so I’ll document the problem here. When I created an event with a duplicate name, the slug was event/xxx-2. I’m using the plugin Redirections and this automatically created a redirection from event/xxx-2 to venue/xxx-2. When I deleted both the original and duplicate events, it left the redirection. I went to Redirections/Modules and deleted the bogus redirections and that resolved the problem.

Best,
Christopher

[Barry]

Thanks for sharing that, Christopher. In essence then this only would occur with the Redirections plugin you are using?

[Christopher Glaeser]

Barry, that is correct. I’ve been using the Redirections plugin successfully for a while, but I had never noticed there are two lists, one is called Redirections (created manually) and the other is called Modified Posts (created automatically). Once I found the tab to open the Modified Posts, it was easy to click on and delete the redirections for the events and venues that no longer existed. The comments in this thread will make sense for anyone who stumbles onto this problem. I’m guessing both Event Calendar Pro and Redirections play nice together as long as you don’t accidentally create extra redirects like I did. And if you do, it’s a simple task to find and delete them. Thanks for the follow up. This is my second day with Event Calendar Pro and I’m loving it.

Best,
Christopher

[Barry]

Excellent – well I wish you every success with your project and of course if you hit any other stumbling blocks or have further questions please don’t hesitate to create new threads as needed.

We’re also always delighted to receive any feedback about our product and service if you are happy and have time to leave a review over on our wordpress.org page – that would be much appreciated 🙂

(…and I’ll go ahead and close this thread now. Thanks!)

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

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