Why I cannot create new ticket in event?

[sola2015]

I’ve got my Event Tickets Plus key, but I cannot create new ticket in the event, please see the screenshot..

[Victor]

Hi Haiyang!

Thanks for reaching out to us! I’d be happy to help you with this topic.

In order to create tickets, you need to enable one of the available e-commerce platforms in your site. You can learn more about this in > https://theeventscalendar.com/knowledgebase/ecommerce-settings/

Also, let me point you to the following article that will get you started with Event Tickets and Event Tickets Plus > https://theeventscalendar.com/knowledgebase/new-user-primer-event-tickets/

I hope that helps 🙂 Let me know if any follow up questions.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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