Why aren’t event zip codes searchable

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  • #1242355
    Boenobo Gatiss
    Guest

    I’m using the Events Calendar with the Avada theme. When I search on a zip code that I know is associated with an event i’ve posted via the theme’s native search functionality, it returns a 404 page. Any advice?

    #1242980
    Nico
    Member

    Hi Boenobo,

    Thanks for reaching out to us! Unfortunately we are not able to provide support in the pre-sales forum 🙁

    We are happy to assist our premium users with support issues via our premium forums, please log into the account that has been created when the purchase was made. If you have not purchased one of our premium plugins, you can post in our open source forum. We review that forum weekly, mainly for bug reports.

    Just to give you a quick answer, default site search (I guess Avada doesn’t customize it) and even calendar search use the standard WordPress search function. This functions looks for the searched term in the ‘post title’ and ‘post content’ fields, not in associated post meta. One quick workaroun is to include the zip inside the event (or post) content.

    I’ll go ahead and close out this thread, but please do post in the appropriate forum and we will be happy to assist you.

    Best,
    Nico

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