Where is the update option for PRO?

Home Forums Calendar Products Events Calendar PRO Where is the update option for PRO?

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #21547
    Leonard
    Participant

    I have a pro license key filled in on my website, yet I don’t see any option to upgrade from 2.0.5 to 2.0.7.

    #21549
    Andy Fragen
    Moderator
    #21558
    Leonard
    Participant

    Is that supposed to be a link?

    #21566
    Leonard
    Participant

    I looked for that article and found it. I did the manual check thing and still no go. My pro version plugin still shows as .0.5. I have the .7 files on my machine, but of course when I go to upload them it says that plugin already exists. Can I just FTP up the new folder over the old folder?

    #21587
    Rob
    Member

    Hey Leonard: thanks for the follow-up here, and sorry to hear you’re having issues. Is the license key you’ve added valid, and you’re still not seeing an update prompt?

    You should be able to upload the plugin in place of what you’ve already got, yes. You may want to back up first just to be safe…but that approach generally works fine. What I normally do is give the new files a slightly different folder name, then upload them alongside the earlier build (so I’ll have 2.0.5 ACTIVE and 2.0.7 deactivated in the plugins list). Deactivate 2.0.5, activate 2.0.7 – so you have 2.0.7 for both The Events Calendar and Events Calendar PRO – and you should be set from there.

    Hope this helps. If you still have any questions or problems arise, let us know and we’ll do what we can to assist.

    #21611
    Joyce Grace
    Member

    Hi Leonard,
    I deleted your last post because you were posting very personal information on a public forum. Someone could steal your key by you doing that.

    When did you buy your PRO license? The key is valid for one year.

    Did you try the upload method that Rob suggested? Try that first and if it still doesn’t work let us know.

    But please don’t post your transaction information here. If we need your personal information we will specifically ask you for it and we will give you an e-mail to send it to us privately. However we shouldn’t need it for your case.

Viewing 6 posts - 1 through 6 (of 6 total)
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