Where do I print out ticket purchaser information?

[Christopher Carter]

Hello,
I’m sure this isn’t hard but I can’t find it. I have Event Tickets Plus installed and have run a couple of sample purchases. It completes the purchase without incident.

However,
1. When I print out a ticket, I do not see a menu selection identified on the ticket.
2. When I look in the backend of the software, I can’t find where to print out a listing of who has purchased tickets and what their meal selection is.

The meal selection is a checkbox option under attendee information.

[Andras]

Hello Christopher,

Thanks for using our plugins and welcome to the forums! Let me help you with your question.

First you can check in your admin who purchased tickets for an event this way:

• Go to your events
• Hover over the event you need. You will see ‘Attendees’ appearing among the links. Click on that. (https://cloudup.com/cZaF_vIgL2Z)
• You’ll see all the purchases. If you hover over a purchase you will see ‘View details’ among the links. (https://cloudup.com/cqC0LaP-2xo) If you click on that you will see the submitted values of the Attendee meta fields

There is a print button at the top of the list but that will not print the attendee meta. However, there is also an Email button there and you can email the list to yourself. (https://cloudup.com/cZAOPR6ic0I)  The email will already contain the ticket purchases including the attendee meta in a nicely formatted table. (https://cloudup.com/cwFUT_v7efn)

I hope this helps! Let me know if this works for you.

Cheers,
Andras

 

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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