Where do event confirmations go

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
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  • #1289329
    Pim
    Participant

    Hi,

    I am searching for the location where I can set the e-mailadres which receives RSVP confirmations. Where can I change this? The confirmation which is send to the attendees adres also has ‘WordPress’ as the default name. Am I able to change this as well with settings?

    View post on imgur.com

    Gr
    Pim

    #1290327
    Jennifer
    Keymaster

    Hi Pim,

    Thanks for reaching out! I’d be happy to help you with this.

    To change the email address receiving the RSVP confirmation, you can add the following snippet to your functions.php file, replacing “[email protected]” with the email address you would like to send the email to.


    add_filter( 'tribe_rsvp_email_recipient', 'tribe_modify_the_rsvp_email_recipient' );

    function tribe_modify_the_rsvp_email_recipient( $to ) {
    return '[email protected]';
    }

    The “from” address is set by the WordPress function wp_mail, which our plugin uses to send that email, so unfortunately there aren’t any settings to change it. However, you could use a plugin such as WP Easy SMTP which will override the wp_mail parameters and give you settings where you can change the “from” address.

    I know you were hoping for some simple settings where you could make these changes, but I hope this is still helpful for you! Please let me know if you have any more questions.

    Thanks,

    Jennifer

    #1290337
    Pim
    Participant

    Hi,

    I’ve added the code, cleared the cache and send a test. It do not receive the email at the moment (including spam and/or other folders). How do I know whether it is send?

    Gr

    #1291088
    Jennifer
    Keymaster

    Hi Pim,

    I’m sorry that’s not working for you – you should be getting the email at the address you set the recipient to. I would recommend trying SMTP, as it tends to be more reliable.

    If that still doesn’t work for you, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see after attempting to send an email.

    Thanks,

    Jennifer

    #1301154
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 5 posts - 1 through 5 (of 5 total)
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