What options are available to me with Events Calendar Pro?

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  • January 18, 2013 at 1:08 pm #31140
    Jennifer
    Participant

    Hi!

    Right now under Events>Settings, I can only use the general tab. If I click to templates or defaults, I get an error message “Cannot load tribe-events-calendar.”

    Shouldn’t I have the access to these tabs? I’ve reinstalled the plugin.

    Thanks

    January 18, 2013 at 3:07 pm #31158
    Leah
    Member

    Hi Jennifer,
    It sounds like there may be a conflict with another plugin. Have you tried deactivating all other plugins to see if this changes anything?
    Thanks,
    Leah

    January 19, 2013 at 11:53 am #31183
    Jennifer
    Participant

    Hi Leah-

    Thanks for your response! I did try disabling other plugins, but it didn’t help. I’m hoping it’s not an issue with WooThemes/WooCommerce because Events Calendar Pro came to me via their recommendation!

    Jennifer

    January 21, 2013 at 2:02 pm #31307
    Leah
    Member

    Hi Jennifer,

    I doubt it is a conflict with WooThemes or WooCommerce. Since you said you’ve tested with no other plugins, I assume that means with WooCommerce deactivated as well. It’s unlikely that your theme would be causing the issue, but can you try reverting to the default Twenty Twelve theme and seeing if the issue persists? Also, are you running our most current version, Events Calendar PRO 2.0.11?

    Thanks for your patience as we work through this.

    Cheers,
    Leah

    January 21, 2013 at 2:30 pm #31312
    Jonah
    Participant

    Hi Jennifer,

    What WooTheme are you using? Would you be willing to send us a copy of that to test out? You can email to pro [at] tri [dot] be and attn. to me. I just loaded up the plugin using the Continuum WooTheme and I was able to navigate the Events settings fine. So it could be something specific to your WooTheme. Please send us the theme so I can take a look.

    Thanks,
    Jonah

    January 22, 2013 at 8:18 am #31353
    Jennifer
    Participant

    Hi Jonah-

    I’m using “Empire” theme from woothemes. I can send you a copy if you’d like.

    Here is the weird thing…I’m not able to access “settings” in the calendar by the wordpress menu…I have to go into the plugin “settings” to be able to access the tabs. ((I just discovered this the other day)). No big deal but it seems strange.

    Thanks for your support!
    Jennifer

    January 22, 2013 at 10:11 am #31361
    Jonah
    Participant

    Hi Jennifer,

    The menu issue could also be related to theme. Please shoot me an email with the theme so I can check it out.

    Thanks,
    Jonah

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