what is your refound policy?

Home Forums Welcome! Pre-Sales Questions what is your refound policy?

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  • #51313
    prokopis
    Guest

    i am very interesting to buy the plugin but if, finaly, i NOT what i need, can you refound me if i ask for this in 14, 30, 45 days?

    it is very important to know this
    thank you for your undrestanding

    #51357
    Leah
    Member

    Hi prokopis,

    Thanks for your interest and for checking on the refund policy before purchasing.

    We can provide refunds in some situations. However, we expect potential buys to read through our FAQs, tutorials, product pages, etc. to make sure the plugin has the functionality you’re looking for. If you buy a plugin and aren’t satisfied with the functionality when that was explicitly stated in the documentation, we unfortunately won’t be able to provide a refund. Please also note that we cannot provide refunds in any circumstances if it has been 30 days or more since your purchase.

    I highly recommend that you download the free plugin, The Events Calendar, and play around with it to make sure you like it. Then you can choose from there if you want to purchase one of the premium add-ons. Also, you can always ask questions in this forum before you purchase.

    Cheers,
    Leah

    #51402
    prokopis
    Guest

    ok, thank you for your clear answer.

    #51419
    Leah
    Member

    Thank you! I sure appreciate you asking before buying.

    #979211
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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