What happens when two people try to buy the last ticket?

[Roberto Rossi]

Hello everyone,

i need to create a website for a company who organizes events. On such website the users must be able to buy tickets. During last year the company made a partnership with another website (which i will call TICKETSWEBSITE for privacy reasons) responsible of managing the ticket purchase, but starting from this year they want to manage tickets on their own.

Problem: The company almost always sold out their tickets. So there’s one thing i must be sure that your plugin can do before buying.

1: In TICKETSWEBSITE if two users log in at the same time and try to buy the ticket, the first one who clicks on “purchase” immediately locks the ticket and has 15 minutes to complete the purchase. So the second user will see this message: “some people is trying to buy the last tickets available. Try again later”. If the user doesn’t pay within 15 minutes, the ticket becomes free again. So, on your plugin what happens when two people try to buy the last ticket? This is really important, because often there are 50 people trying to buy the last available tickets and we don’t want to have troubles.

[George]

Hey Roberto,

Thanks for reaching out.

At this time, there is not a 15-minute lock-out like you mention for when the last ticket is trying to be purchased…

Currently, if there are many requests hitting your server to buy that last ticket, the first order to finish the checkout process is the one that will get the ticket. The others will not.

To have any more customized or specific version of this would require custom coding, unfortunately.

Thanks,
George

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