What happened to our site???

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    Posts
  • #962533
    Tim
    Participant

    http://www.MelbourneMagicFestival.com

    all of our events have disappeared!

    #962658
    Barry
    Member

    Hi Tim,

    Looks to me like you still have a full calendar of events:

    melbournemagicfestival.com/events

    Is the problem that they are no longer showing within a widget, or something specific like that? Can you provide any more detail if so (in terms of what filters might be applied, or where I would expect to see the missing events)?

    #962659
    Barry
    Member

    … Additionally, were any changes made (theme updates, new plugins, settings changes or even developers/designers tinkering directly in the database) immediately prior to the problem surfacing, that you are aware of?

    #962805
    Tim
    Participant

    We sorted it out

    The “designers” who built our new site also left our old site up (against our wishes) and did some sort of redirect set up

    When WordPress did a major update the old site (which we don’t access) updated itself and took over the new site somehow.

    So all of the links to the new shows either 404ed or displayed shows from the old site….

    All sorted now but just another reason we will NEVER hire “professional” web designers again!

    #962831
    Barry
    Member

    Sounds like you’ve had a rough ride – but by the sounds of things this problem at least has been resolved.

    With that in mind I will go ahead and close out this topic, but of course please don’t hesitate to create new forum topics as needed should anything else crop up 🙂

Viewing 5 posts - 1 through 5 (of 5 total)
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