What does it include, what doesn't

[Victoria]

Could you please let me know what does it include (Yes), or What doesn’t (No)

1. Self-Service Cancelations
Provides a way for clients to cancel their appointments online rather than having to call in and verbally cancel.

2. Mobile Scheduler
Be easily accessible with a mobile device or may include a mobile app.

3. Recurring Visits
The clients can schedule recurring appointments through the online booking site, allowing them to book several meetings in advance.

4. Instant Quote at Booking
The system can be set to provide an instant quote to clients to show them the cost of their appointment.

5. Text Reminders
This system is able to send text message reminders to your clients of their scheduled appointment in addition to the standard email reminder.

6. Automatic Time Zone Conversion
This program will automatically adjust appointment times so that clients can see those available in their own time zones rather than the company’s time.

7. Wait Lists
You can create wait lists for popular appointment times and send instant notifications to customers when they become available.

8. Intake Forms
You can allow clients to fill out intake forms at the time they book their appointment to help reduce check-in time in the office.

9. Group Calendar
Each individual staff member’s schedule is listed on a universal group calendar so that everyone in the office is aware of when each other is available.

10. Client History and Reports
You can see at a glance when clients have booked appointments; how often they have missed, rescheduled or canceled appointments; and any outstanding payment balances.

[George]

Hey @Victoria,

Thanks for reaching out. Here’s a response to each of the items you posed. First, I would like to address your “Bookings”-related questions:

1. Self-Service Cancelations
Provides a way for clients to cancel their appointments online rather than having to call in and verbally cancel.

3. Recurring Visits
The clients can schedule recurring appointments through the online booking site, allowing them to book several meetings in advance.

4. Instant Quote at Booking
The system can be set to provide an instant quote to clients to show them the cost of their appointment.

None of these features are built into our plugins, and our plugins are not built for bookings handling at all. Our plugins have basic ticket-sales features; so, for example, there isn’t a way for users to cancel their own orders that they’ve paid for, but with WooCommerce’s refund system you can refund ticket orders as desired.

But that doesn’t sound quite like what you’re looking for, and your other booking-related requests are not things our plugins provide. 🙁

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2. Mobile Scheduler
Be easily accessible with a mobile device or may include a mobile app.

Your theme is what ultimately dictates how well your site will look and function on mobile devices. Our plugins themselves, however, are indeed built to work well on mobile devices. So, yes in some sense, but your theme could usurp our mobile functionality.

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5. Text Reminders
This system is able to send text message reminders to your clients of their scheduled appointment in addition to the standard email reminder.

No, our plugins do not provide this feature. 🙁

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6. Automatic Time Zone Conversion
This program will automatically adjust appointment times so that clients can see those available in their own time zones rather than the company’s time.

Yes.

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7. Wait Lists
You can create wait lists for popular appointment times and send instant notifications to customers when they become available.

We unfortunately do not have this feature in our plugins at this time. 🙁

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8. Intake Forms
You can allow clients to fill out intake forms at the time they book their appointment to help reduce check-in time in the office.

We do not have these features.

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9. Group Calendar
Each individual staff member’s schedule is listed on a universal group calendar so that everyone in the office is aware of when each other is available.

We not have this feature.

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10. Client History and Reports
You can see at a glance when clients have booked appointments; how often they have missed, rescheduled or canceled appointments; and any outstanding payment balances.

Our plugins do not provide this features.

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I hope this information, while much of it might be a bit of bummer, is helpful.

Thank you!
George

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