What are we paying for with the fee? Is it a yearly occurring fee?

[Samantha]

What kind of support are we paying for and how often are we charged for the plugins? Is it a one time fee?

[George]

Hey Samantha!

Thanks for reaching out.

There is an initial fee for a license, and then there is an optional, manual renewal fee every year thereafter if you want to keep getting our services and Pro features.

A license provides the following things:
• Automatic software updates.
• Early access to software updates.
• Premium forum support.

As for what “premium support” entails, here is a full breakdown of what our premium support services include: https://theeventscalendar.com/knowledgebase/what-support-is-provided-for-license-holders/

Cheers!
George

[Samantha]

Thank you. What is the manual renewal fee for:

Events Calendar Pro
Event Ticket Plus
Filter Bar
iCal Importer
Facebook Events
Eventbrite Tickets

[George]

Hey Samantha,

Each plugin has its own license pricing, and several different license levels. I would recommend check out the product page for each product on our site; determining what license level is best for you; and then adding those items to your cart.

Your cart will total up all of the fees so you can see your exact total charge for the first purchase.

You should then expect to pay that same amount every year to renew each license. We do often provide a steep discount on renewals (sometimes up to 30%), but I cannot guarantee whether that will be available one year from now.

---

So, for example, lets say you went with a Personal License for each of the products you listed here. That would be a total purchase of around $460 for the initial purchase, then somewhere between $320 and $460 each year to renew all licenses from then on (depending on what renewal discounts there are, if any).

I hope this is helpful!

George

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts