Weird forward or backslash – Facebook 404

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  • #1096596
    Ty Mulholland
    Participant

    I am seeing a weird backslash or forward slash in my URL as displayed in the event editor.

    Looks like this.

    http://www.century21tri-cities.com/open\-house/open-house-1037-…nt-blvd-richland/all/

    When I see the url it actually points to it looks like this.

    http://www.century21tri-cities.com/open-house/open-house-1037-belmont-blvd-richland/2016-04-02/

    Problem is that Facebook is picking up that first strange looking URL and putting a 404 Page Not Found error when I try to share.

    You can try to use the share button in this post and see what I mean.

    http://www.century21tri-cities.com/open-house/open-house-1037-belmont-blvd-richland/2016-04-02/

    #1097342
    Geoff B.
    Member

    Good evening Torey and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about Facebook picking the broken version of the URL.
    I would love to help you with this topic.

    You are absolutely right, the front-end URL works great, but slugs with the “-” characters are generating an extra backslash in the backend and apparently for some applications such as Facebook.

    The good news is that this is a known bug and that our Dev team is working on a solution.
    Unfortunately, I cannot commit to a release date at this point. But stay tuned, you will be contacted as soon as a fix is out!

    In the meantime, here’s a snippet that was used to make that URL work with another application (RevSlider).
    Perhaps you could tweak it and adapt it to your liking as a temporary solution ? https://git.io/vVlM5

    We apologize for any inconvenience this is causing in the meantime.

    Best regards,

    Geoff B.

     

     

    #1101029
    Geoff
    Member

    Hey there!

    I just wanted to chime in and let you know that The Events Calendar 4.1.2 was just released and included a patch for the issue concerning permalinks. Please update to the latest version when you have a chance and please let us know if you continue to have any issues with this or anything else down the road.

    Thanks so much for your patience while we worked on this!

    Geoff

    #1107186
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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