Warning: file_exists(): open_basedir restriction in effect.

[Addicional Fresh Marketing SL]

Hi,
I just purchased The Events Calendar Pro and, once installed, got this warning: Warning: file_exists(): open_basedir restriction in effect.

My hosting company says it’s not possible to change the open_basedir settings on the PHP configuration by security polices. As seen in your previous response, I turned the log into Disabled in WP-Admin >Events > Help > Event Log, but nothing happened. The warnings are still there.

Can you help me with this?
The site is currently under development, if you need acces I can get you credentilas in private.

regards,

[Josh]

Hey Eloi,

Thanks for reaching out to us!

I apologize for the inconvenience of this particular warning for your site. Another alternative that has been suggested by one of our developers has been to filter the location for the logging files. For example, you could use our “tribe_file_logger_directory” filter and change the location like:

add_filter( 'tribe_file_logger_directory', function() { return '/my/custom/logging/location'; } );

Let me know if this helps.

Thanks!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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