Wait lists – alt ticket type?

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  • #1588096
    scl
    Participant

    I’m brand new to ETP.

    I did a search before posting and found this recent topic (https://theeventscalendar.com/support/forums/topic/wait-list/) which confirms that ETP doesn’t support wait lists, which is crucial for my app.

    Are there any workarounds? Can I offer two ticket types (regular tickets and wait list tickets) so that at least I have a way to log my late RSVP’ers who may want to get in? Are there any disadvantages to offering multiple ticket types?

    #1589588
    Victor
    Member

    Hi Ashley!

    Thanks for getting in touch with us! I’d be happy to assist with this topic.

    As you say, there is no built-in functionality to have a wait list when tickets are out of stock for an event.

    Creating a second ticket type for that purpose sounds like a possible workaround. However, you should bear in mind that those tickets will also be considered valid tickets, so the ticket emails will also be generated for them and it could be a cause of confusion at the time of checking-in your attendees at the event.

    If you consider to try that out, I’d suggest you perform some tests and see if it would apply for your specific real life scenario.

    I hope that helps. Let me know if any follow up questions.

    Best,
    Victor

    #1605761
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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