Visual Editor not working in event description

[Mike Thies]

Under Add Community Event, when the add event form is loaded, the visual editor in the description area is not clickable, only the text area is. I have selected Use Visual Editor. Screenshots attached.

[Patricia]

Hey @wheelzeventzdev,

Thank you for reaching out to us!

I’m very sorry about this issue you are experiencing, let me help you to solve it!

I’ve ran some tests on different websites and couldn’t reproduce the problem: the visual editor is working as expected in the Community Events submission form.

Can you please Clear/Purge your site’s cache (and your browser cache as well) and check if everything works as expected after that?

If the issue persists, please let us know and we will be glad to further investigate your case.

Best Regards,

Patricia

[Mike Thies]

This reply is private.

[Patricia]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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