View as Month Headers do not match

[Thomas Green]

When I am on my main events calendar and click to view as month, if I move to the next month my headers no longer match. Is there a fix to this? I have attached an image to show the issue.’

Can also be seen here: http://store.tjgreenllc.com/events/

Thanks.

[Geoff B.]

Good evening Thomas and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the header changing on you.
I would love to help you with this topic.

The first thing I would recommend trying is heading over to Events -> Settings -> Display and trying out different settings from the Events Template option to see if that helps.

Could you also tell me which version of Betheme you are using ?

Hang in there as we look into this.

Best regards,

Geoff B.

[Thomas Green]

Hi Geoff,

I changed my setting in Events -> Settings -> Display to be Default Event Template, it was originally Default Page Template. No change there. I also updated my BeTheme to 16.4 and I am running a child theme. Also no change.

If I change the month and then refresh the page the top header does change – not sure if that is helpful. Any other suggestions?

Thanks again for your help!

[Geoff B.]

Good evening Thomas,

Thank you for writing back.
I am sorry my recommendation did not help.

It looks like your page’s header is not being refreshed when you navigate between months.

Could you please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

Please ensure you are using the latest files as found on your actual website.
This way I will get access to any updates or customizations you might have made.

Hang in there!

Best regards,

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts