View as Map not showing events however map on events work fine

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  • #1421811
    Rodrigo Torres
    Participant

    When switching view to “View as Map” no events are listed even though the maps on the events are functioning correctly. Find Events Near Location is also not working. I saw in a post that there is a Fix venues data button on Events > Settings > General tab and under Map Settings, but I don’t see it.

    The Events Calendar 4.6.8
    The Events Calendar Pro 4.4.20.1
    The Events Calendar: Filter Bar 4.5.2

    Have tried reimporting everything through CSV.
    Tried switching on Event Show Map and Show Map Link at the Event level manually and also didn’t work.
    Tried switching on Show Map and Show Map Link at the Venue level manually for one location Kaukauna, WI and it also did not work.

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    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/view-as-map-not-showing-events-however-map-on-events-work-fine/

    #1423427
    Victor
    Member

    Hi Rodrigo!

    Thanks for taking your time to report this.

    As you can see in the thread you linked to, it seems there is an issue with the Google Maps API requests and we are already investigating this on our end.

    I’ll set this as Pending fix and link it to the report so we’ll keep you posted about it.

    In the meantime, the only workaround we’ve found so far is manually editing the venues and adding the missing latitude and longitude coordinates.

    In the meantime, could you please log in to your Google API console and see if you are getting errors for your Google Maps Geocoding API requests and the code errors involved?

    I apologise for the inconvenience and we appreciate your patience.

    Best,
    Victor

    #1437567
    Nico
    Member

    Hey,

    Happy to share with you that a new maintenance release (for the Week of 22th January 2018) is out, including a fix for this issue.

    Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-22-january-2018/

    Please update the plugins and let us know if the fix works for your site,
    Best,
    Nico

    #1456914
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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