Video won't Embed

[Marlean Tucker]

Evey time I try to include a link to a youtube video in my event, the link turns into an embed of an existing event. ( i am using visual composer)

Thank You in advanced
Marlean

[Geoff B.]

Good evening Marlean and welcome to the Events Calendar Support forum!

Thank you for reaching out to us and providing us with your system information.

We are sorry to hear about the video embeds displaying as an event. This certainly was not intended on our end.
I would love to help you with this topic.

This is very similar to an issue that we have seen recently.

As a first step, I would recommend trying to add the following snippet to your Child theme’s functions.php file: https://git.io/vo5f9

Could you please send me a copy of your WordPress theme / child theme in a .zip file link (via Dropbox or Google Drive) so that I can run some tests on my end ?

Let me know how that goes.

Best regards,
Geoff B.

 

[Marlean Tucker]

This reply is private.

[Geoff B.]

Good afternoon Marlean,

Thank you for writing back and for the files.

I ran some tests with your theme and tried to include a Youtube video in an event.
This displayed perfectly on my end (even without the snippet) I shared with you.

Just to make sure we cover all bases here, can you tell me if you added the video by just pasting the URL in the Visual editor ?
Perhaps you used a different method (Visual Composer, shortcode, etc…) ?

Finally, if you haven’t already done so, perhaps you should consider emptying the cache (in case that helps).

Have a good week-end,

Geoff B.

[Marlean Tucker]

Funny thing…it did fine on a new page but on existing pages I had problems. I did 2 methodologies… one where i directly pasted into the editor and the other where i used the Visual composer’s Youtube Embed

[Geoff B.]

Good afternoon Marlean,

This is very interesting indeed. Thank you for running these tests.

Can you tell me what happens if you try re-saving (updating) the faulty pages ?
Please make sure you empty the cache after.

Best regards,

Geoff B.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

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