Version 4.6.10 gives error 500 on site

[David Warner]

When I activate the plugin, the entire site gives http 500 errors. If I de-activate it, the site works fine. I tried to go back to the previous version, but once activated, that older version gives the same error. So, I’ve had to de-activate it so at least part of the site works.

[Patricia]

Hey David,

Thank you for reaching out to us! I’m so sorry to hear that you are having problems with your calendar! Let me help you to solve this.

The 500 Internal Server Error is a very general HTTP status code that means something has gone wrong on your website’s server, but it could not be more specific on what the exact problem is. This status code is usually associated with a PHP Fatal Error, so to identify the cause of this issue, I would recommend you to temporarily enable WP_DEBUG and WP_DEBUG_LOG and share with us any messages you see while accessing your site. All WP_DEBUG messages will be stored in a debug.log file in /wp-content/debug.log.

If you have any other questions in the meantime, please feel free to let me know and I’d be happy to help as best I can!

Cheers,

Patricia

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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