Venue not showing up on the calendar event item.

[Rebekah Grow]

When we create a new event on our site, we add in the venue information and publish it. When we go to the Event Calendar and view the event, it does not display the Venue information.

How can we make this work? We’ve made sure we have everything set. We have the latest update of the plugin. We do not have the pro version. I also added this to my personal website but it worked there.

We’ve had to add the venue to the description text of the event. Example:
https://environment.utah.edu/event/seminar-joerg-schaefer-2/

Thank you!
Rebekah

[Courtney]

Hi Rebekah

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product.

If you can, please take the time to confirm in your post that you’ve run through our conflict testing steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! :slightly_smiling_face:

Thanks again, and we’ll see you in the forums!
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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