Venue List Not Appearing

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  • Author
    Posts
  • #1604923
    integrity
    Participant

    Hello,

    I am having some problems with my events plugin. When I create a new event and try to select a venue there is only two that appear (which are the ones that I created but not the total venues that have been created by all the users – see attached screenshot). Also, if I go in to edit an existing event that is tied to a venue that I did not create the venue does not appear in the dashboard. However if I click the “Edit Venue” button the Venue page will appear for me to edit.
    I have switched my theme to Twenty Seventeen, disabled all plugins except The Events Calendar, The Events Calendar PRO, and The Events Calendar: Filter Bar and the issue still continues. The events plugin are all up to date.

    Thanks,
    Chris

    #1605247
    Christine
    Participant

    I am having the same issues!

    #1606831
    Sky
    Keymaster

    Hi there,

    Thanks for reaching out. I’m sorry to hear that you’re experiencing this problem. I will try to help you get this sorted.

    This is actually a known bug that we just became aware of. I’ve created a bug ticket for the problem, and am attaching this thread to the ticket. As soon as this bug has been fixed, we will follow up with you here to let you know. In the meantime, a possible workaround is to re-save any venues or organizers you need so they show up under “mine” in the list. This may not be feasible if you have a lot of organizers or venues and need to add a lot of new events, but it may help in some cases until we can get a fix pushed out. You can also try downgrading to the previous version of the Events Calendar.

    Thanks so much for reporting this, and please let me know if you have any questions in the meantime.
    Sky

    #1607127
    Victor
    Keymaster

    Hi Chris & Christine!

    Just wanted to share with you that a new release of The Events Calendar is out, including a fix for this issue.

    Find out more about this release → https://theeventscalendar.com/announcing-the-events-calendar-4-6-22-1-and-community-events-4-5-13-1/

    We appreciate your patience while we worked on this.

    As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

    Please update your plugins and let us know if the fix works for your site.

    Best,
    Victor

    #1624471
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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