Venue Details Address Not Saving

[DAVE]

Hi,

Is there any known issue with saving the ‘Venue Details’ options? I cannot save the address currently, after clicking Publish/Update the field options return blank.

Plugins are all latest releases.

[George]

Hey Dave,

Sorry you’re having trouble here! This is not a known issue and it sounds like there are some issues happening on your site that we should definitely investigate here.

First, do any errors pop up on your site if you head to your site’s wp-config.php file and change this line of code:

define('WP_DEBUG', false);

to this:

define('WP_DEBUG', true);?

If so, let us know – if not, then would you be able to temporarily activate a default theme (like “Twenty Thirteen”, etc.)? If so, do that and then see if you have the same issues with a default theme active.

In the meantime, I’m also curious about these two details:

• What version of WordPress is your site using?
• What are all of the plugins currently active on your site?

Let us know what you find!

Thanks,
George

• This reply was modified 11 years, 7 months ago by George.

[DAVE]

Hey,

No errors with debug on.

We have to use 3.6.1 which is understandably not ideal.

Plugins:

Active Directory Integration version 1.1.4 by Christoph Steindorff(http://www.steindorff.de/)
Akismet version 2.5.9 by Automattic(http://automattic.com/wordpress-plugins/)
Contact Form DB version 2.7.1 by Michael Simpson
Contact Form 7 version 3.7.2 by Takayuki Miyoshi(http://ideasilo.wordpress.com/)
Debug Bar version 0.8.2 by wordpressdotorg(http://wordpress.org/)
downML – Download Media Library version 0.4.4 by aneeskA, [email protected](http://aneeska.com)
The Events Calendar PRO version 3.9.1 by Modern Tribe, Inc.(http://m.tri.be/20)
Export Featured Images version 1.0 by timersys(http://timersys.com)
Foundation 3 Shortcodes version 2.5.0 by oscitas(http://www.oscitasthemes.com)
Hello Dolly version 1.6 by Matt Mullenweg(http://ma.tt/)
Last Viewed Posts – DM EDIT version 0.7.5 by Syed Balkhi + Dan Munday(http://www.wpbeginner.com)
Manual Image Crop version 1.08 by Tomasz Sita(http://www.rocketmill.co.uk/author/tomasz)
Members version 0.2.4 by Justin Tadlock(http://justintadlock.com)
Simple Image Sizes version 3.0.1 by Rahe(http://nicolas-juen.fr)
The Events Calendar Category Colors version 3.9.7 by Andy Fragen, Barry Hughes(http://thefragens.com)
The Events Calendar: Community Events version 3.9 by Modern Tribe, Inc.(http://m.tri.be/21)
The Events Calendar: Filter Bar version 3.9 by Modern Tribe, Inc.(http://m.tri.be/25)
The Events Calendar Shortcode version 1.0.6 by Dandelion Web Design Inc.(http://dandelionwebdesign.com)
The Events Calendar version 3.9.1 by Modern Tribe, Inc.(http://m.tri.be/1x)
User Role Editor version 4.14.4 by Vladimir Garagulya(http://www.shinephp.com)
WordPress Importer version 0.6.1 by wordpressdotorg(http://wordpress.org/)
WP-Mail-SMTP version 0.9.4 by Callum Macdonald(http://www.callum-macdonald.com/)
WP Ultimate CSV Importer version 3.6.4 by smackcoders.com(http://www.smackcoders.com/wp-ultimate-csv-importer-pro.html)
NETWORK PLUGINS
TinyMCE Spellcheck version 0.1 by Matthew Muro(http://matthewmuro.com)
Advanced Custom Fields: Options Page version 1.2.0 by Elliot Condon(http://www.elliotcondon.com/)
Advanced Custom Fields version 4.3.8 by Elliot Condon(http://www.elliotcondon.com/)
Ajax Event Calendar version 1.0.4 by Eran Miller(http://eranmiller.com)
AJAX Thumbnail Rebuild version 1.12 by junkcoder(http://breiti.cc)
All-in-One WP Migration version 2.0.1 by ServMask(https://servmask.com/)
Custom Sidebars version 2.1.0.0 by WPMU DEV(http://premium.wpmudev.org/)
Enable Media Replace version 2.9.5 by Måns Jonasson(http://www.mansjonasson.se)
NS Cloner – Site Copier version 3.0.4 by Never Settle(http://neversettle.it)
Really Simple CSV Importer version 0.5.5 by Takuro Hishikawa, wokamoto(https://en.digitalcube.jp/)
Term Management Tools version 1.1.3 by scribu(http://scribu.net/)
User Switching version 1.0.1 by John Blackbourn(https://johnblackbourn.com/)
WordPress Charts version 0.6.9.1 by Paul van Zyl(http://profiles.wordpress.org/pushplaybang/)

[George]

Hey Dave,

I think the first step that should be taken here would be to upgrade your version of WordPress to the most recent version – is this possible? If not, what things are blocking being able to upgrade? If it is possible, and you do upgrade, how do things work?

Thanks,
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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