Various issues

[newburghrestoration]

Hi,

I am having more than one issue.

#1- Recurring events link to an old blog post instead of the event page
#2- Recurring events change times, making future events spanning overnight, making the event appear 2 days. I have gone in manually trying to fix this, it never works.
#3- The map is totally distorted and does not show up properly.

I’d really appreciate help with this. Check out events in March 2015 to see what I am talking about.

[Barry]

Hi newburghrestoration,

I’m sorry you’ve been experiencing difficulties.

I think what we’ve got here are two different problems – one relating to recurring events and one to the presentation of maps on single event pages. Let’s deal with the recurrence problem here, but I would ask that you create a new support topic for the map issue as we try hard to stick to one issue per topic 🙂

#1- Recurring events link to an old blog post instead of the event page
#2- Recurring events change times, making future events spanning overnight, making the event appear 2 days. I have gone in manually trying to fix this, it never works.

Every now and again some peculiar issue like this crops up – and it has almost always been the result of a theme or plugin conflict.

Running through our standard troubleshooting steps in the regular fashion doesn’t always uncover anything useful in this situation because, in a sense, the damage may already have been done and so turning off all other plugins/switching to a default theme might result in no difference.

For that reason, I’d suggest repeating the troubleshooting steps but with a slight twist:

• Deactivate all other plugins except for The Events Calendar and Events Calendar PRO
• Switch to a default theme such as Twenty Fifteen
• Now create a new train of recurring events
• Do you see the same problem with those newly-created events?

Doing this on a live site may not be ideal, so you could alternatively do this on a test site (which could be as simple as a fresh WordPress installation in a sub-directory) – and start by adding only The Events Calendar and Events Calendar PRO and nothing else, then see if you can replicate there.

Does the yield any more information?

[Barry]

Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

[Author]

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