Users can't edit additional attendee information

[Mark Lion]

When users go to edit their attendee information, there is no means to do so, as per the instructions in the knowledgebase. The tickets appear blank and the “Toggle Attendee Info” option is missing. I have turned on the require users to log in option in the settings, but no luck.

Though I was just told by another dev this is related to bug 95686? If so, put me on the list 🙂

[Jaime Marchwinski]

Hi Mark,

Thanks so much for reaching out!

I have added you to the bug report so that you will be notified when a fix for this issue becomes available.

Thank you for your patience in this process.  Please let me know if anything else comes up in the meantime!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi There!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

Find out more about this release —> https://theeventscalendar.com/maintenance-release-week-25-march-2018/

Please update the plugins and let us know if the fix works for your site.

Best,
Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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