URGENT!!!

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  • June 9, 2017 at 9:54 am #1295868
    Selwyn
    Participant

    Hey Guys,

    I purchased a license in March but never used the plugin. Now I am ready to use it, I am told it has expired May 1 and I have to buy a new one. I thought I was purchasing a plugin that can be used anytime. Can anyone advice me how I can get my money back or proceed with the old license.

    Selwyn
    [email protected]

    June 9, 2017 at 1:02 pm #1295939
    Courtney
    Member

    Hello Selwyn

    Our records indicate that your license is valid until May 2018 and that it is activated on cwsjourneys.com. Are you seeing a message on that site indicating otherwise?

    I really hope I can help you narrow this down soon.

    Thanks
    Courtney 🙂

    June 9, 2017 at 5:47 pm #1296019
    Selwyn
    Participant

    Hi Courtney,

    My mistake. I saw an error when I pasted it in but realized it wasn’t for
    the Events Plus. Sorry about that.
    Thank you fro responding to me.

    June 12, 2017 at 4:51 pm #1296909
    Courtney
    Member

    Sure thing Selwyn. Is the issue resolved now?

    Thanks
    Courtney 🙂

    July 4, 2017 at 9:35 am #1315909
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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