URGENT! I updated the plugin and ticketing has disappeared from event pages

[Thomas Whitchurch]

Guys, I updated the plugins today and now all of the buy ticket options have disappeared from the event pages.

Can you please help ASAP?

URL is http://www.foozie.co.uk

[Geoff B.]

Good evening Thomas and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the tickets disappearing on you. Yikes!
I would love to help you with this topic.

By the looks of it, it seems that your Event Tickets Plus plugin is deactivated.

Would you mind reactivating it and, if need be, completely deleting it and reinstalling it from scratch.

It is always safer to do a database backup beforehand, but this is not a destructive operation.

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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