URGENT: EVENT IS TOMORROW "QR Code Scanning Not working"

[Charul Shah]

Hi

I am logged in to my wp site. But event after scanning the code it takes me to the events page and not check in page.
Need help urgently since the event is tomorrow

Thank
Charul

[Charul Shah]

Please help me at the earliest

[Charul Shah]

help needed urgently

[Phil]

You need to be logged into your WordPress site, in the browser that your QR code reader uses, with a WordPress account that has edit permissions.

[Charul Shah]

HI Phil

I already did that but didnt help.

thanks
charul

[Andras]

Hello Charul,

I apologize that you are receiving a reply only now. We are receiving an unusually high number or requests in our forums and we are trying to answer all of them as soon as we can.

I’m sorry about your QR scanning issue. I understand that your event is over by now, nonetheless I would love to help you find the source of the issue and get it fixed so this doesn’t happen in the future.

As a first I’d like to ask you to update Calendar plugins to the latest version and check if you are still experiencing the issue.

Also, if you can, try a different qr code scanner app. (What phone and app are you using?)

Looking forward to helping you fix this.

Cheers,
Andras

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts