Urgent: Can't Login to access the support forum for our purchases

Home Forums Welcome! Pre-Sales Questions Urgent: Can't Login to access the support forum for our purchases

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  • Author
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  • #1179470
    Jasmine
    Guest

    Hi there. I am trying to login and it says “A user could not be found with this email address.” I’ve tried logging in with both my username and email address.

    #1179634
    Cliff
    Member

    Hi, Jasmine.

    Sorry you’re having these troubles.

    Did you get a copy of your order via email? Do you have an Order#? Did your credit card actually get charged?

    If you need additional assistance with this topic, please submit an email to support [at] theeventscalendar.com with the information requested above.

    Thanks a lot. Hopefully you’ll be up-and-running really soon!

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