URGENT: Calender empty in view "Month"

[Sandro]

Hi There

I have an urgent problem.
All of a sudden, on both websites I am using your calender all the entries are not shown anymore in the view “Month”.
The events are still there and also show in the view “List.”

What has happened? Please help!

Project1 List: http://www.astridnafzger.ch/events/list/
Events missing: http://www.astridnafzger.ch/events/

Project 2 List: https://www.salsanama.ch/events/list/
Events also here missing: https://www.salsanama.ch/events/

[Geoff B.]

Good evening Sandro and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the calendar views disappearing from your site. Yikes!
I would love to help you with this topic.

The very first thing I would recommend is updating both the Events Calendar and the Events Calendar Pro to their latest version.

This will, in all likelihood fix the issue.

If that does not work, after activating a maintenance page plugin, Try temporarily reverting back to a default WordPress theme such as twenty-sixteen to see if the issue persists.

Let me know how that goes.

Best regards,
Geoff B.

[Sandro]

Hi Geoff

Thx for your reply! I updated the plugins and now it works.

As you understand we need to know what has caused the mistake. The calender of my customer was not working for almost two weeks now during the registration period for the new courses. The financial damage is big! Please give me a detailed explanation what has happened and how we will ensure that this will not happen again.

Thank you.

[Sandro]

OMG I just see now that, even though the links show inside the calender now https://www.salsanama.ch/events/monat/ if I click on them the error message “site not found” appears!!!!
What the hell is going on with your calender?????
Please help immediately!!!!

[Sandro]

ALL THE EVENTS DON’T WORK ANYMORE, see: https://www.salsanama.ch/event/salsa-cubana-b1-update/2017-10-20/
Whats happening? Now after updating the plugins the situation is even worse!!!!!

[Sandro]

I see that the update of one press plus was not successful -> unauthorized

Why?

[Geoff B.]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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