Uploading Ticket Image Frontend

[Lucas]

Hello, I did search the forum and did not find anything pertaining to this.

When a vendor adds their event and ticket to the front end, the event picture is uploaded through a standard search for file.

However, the ticket upload accesses the WordPress gallery which is something I do not want vendors to have the ability to do. I would prefer they upload an image the same way it is done for the event picture. Is this an option, or is it an option to use the same picture they upload as the event picture to default to the ticket picture without requesting a picture for the ticket?

Thanks, hope this wasn’t too confusing.

[Cliff]

Hi Lucas. Could you please explain what you meant by “…the same way it is done for the event picture” — maybe a screenshot would help?

[Lucas]

This reply is private.

[Cliff]

Please let me know if I’m understanding your request completely:

on the Community Tickets portion of the Community Events form, you’re wanting the ticket image upload to be a “simple” image upload and not initializing the full WP Media Library image select-existing or upload-new dialog box

Correct?

[Lucas]

Correct Cliff!

[Cliff]

Thanks for your clarification.

I personally agree it’s oddly inconsistent. However, it’s not a simple fix.

I’ve passed this along for our developers to consider.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply if the applicable fix gets released. I cannot guarantee if/when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release. I apologize for this issue and appreciate your understanding and patience.

[Lucas]

Thanks!

[Cliff]

Thank you, too.

[Cliff]

Lucas, I found an existing UserVoice thread for this topic too. You might want to add your vote there.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

Posts