Upgrading to Pro when

Home Forums Welcome! Pre-Sales Questions Upgrading to Pro when

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  • #121913
    Scott
    Guest

    I do want to upgrade to Pro but need to know if I need to fix the free version before I upgrade.
    The calendar “Month” view worked great until I upgraded the free version to 3.4.1.
    I am using theme “Twenty Eleven” and when the “Default View” is set to “Month”, I do not get the previous or future month calendar so I have kept the “Default View” as “List”.
    I do want the “Month” view, as default, in addition to all the new Pro features.
    Please let me know if I need to fix/troubleshoot the free version before I upgrade? Thanks

    #121960
    Rob
    Member

    Hey Scott. Thanks for the note here, and for your interest in purchasing PRO. I’m sorry to hear about your frustrating experience with the free version thus far.

    Realistically, it’d probably make sense to get whatever issues you’re encountering in TEC sorted before buying PRO. I say this because they are ultimately the same codebase – rather than being an entirely separate plugin, PRO is simply an add-on that extends the functionality of TEC. To that end, it’s likely that something broken in the free version would also be borked in PRO.

    However, it sounds like what you’re facing might be a legitimate bug – we do a lot of our testing on the WordPress stock themes (Twenty Eleven through Twenty Fourteen) and if something is broken in one of those themes, we generally view that as a bug we want to patch ourselves. Have you posted about this on the WordPress.org forums for The Events Calendar (http://wordpress.org/support/plugin/the-events-calendar)? We’d definitely be down to try and get it sorted there if so, to give you full confidence before buying PRO.

    Hope that helps. Let me know if it doesn’t, or if you have other questions here.

    #983134
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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