Upgrades applied and filter view issue on 2 of 3 sites

[Julie Duran]

I’ve upgraded 3 sites to the most current versions of the Event Calendar (3 sites), the EC Pro (3 sites) and EC Community addon (1 site). They all use the same theme (Enfold by Kriesi).

The one site using all three plugins (only after a manual update for each plugin – it crashed my site if using auto update via dashboard), is working well now.

The other two sites are experiencing the very same issue:

If in Event > Settings > Display (tab) you select only one view filter, the calendar functions properly. I tested each independently and was successful in viewing all display filters.

However, if you select more than one display filter, the result is that the filter other than the default, it displays a 404.

That means those two sites are only using one display filter currently to avoid users from experiencing 404 errors.

Please provide a fix. Thanks.

[Nico]

Hi there @welswebmaster,

Thanks for reaching out to us and sorry to hear about this issue with the update. I’ll try to help you out with it.

From what you state I guess this is a permalink issue, and not related with the update / views itself. Can you try to re-save permalinks (WP-Admin > Settings > Permalinks > Save Changes) after setting the views? Also I see you marked that would have testes this with default WordPress theme and no other plugins active, can you confirm you did?

Please let me know about it,
Best,
Nico

[Julie Duran]

Nico – My thanks but with a caveat.

For the English site, a refresh of permalinks immediately after updating the display filters worked perfectly.

For the Spanish site, this did not work until I changed the backend interface to Spanish as well. You see, I am using a plugin for English speakers to see the dashboard in English even though the site’s language is Spanish. I learned that the permalinks then write in English but the EC links are expecting Spanish. So – while changing the EC settings, and permalink refresh, the site front and backend need to be in Spanish. That worked well.

Backend Language Plugin used:
https://wordpress.org/plugins/kau-boys-backend-localization/

Just thought you’d benefit as well as others knowing this is an issue that is easily resolved. 😉

[Nico]

Hey @welswebmaster,

Glad to hear you could sort this out, and thanks for the detailed caveat report, hopefully others can benefit from it 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

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