Upgrade to 3.9.4 – Can no longer import from Eventbrite

[Rob]

After upgrade, I generated the Application Key and Client Secret, then authorized the app. Now I am unable to import events from Eventbrite. I enter the event ID, but the Add-On reports:
“We were unable to import your Eventbrite event. Please verify the event id and try again.”

[George]

Hey Valeri,

Sorry about your troubles here. There are a few different things I’m curious about here, so for now, can you address each of these points:

1. Can you share an example Eventbrite Event ID that you are trying to import into your WordPress site?

2. If you upgrade your version of WordPress to the most recent – currently 4.2.1 – does this behavior improve at all?

3. What is your current hosting environment like? e.g. Do you have any Firewalls active? Are you on a shared public host or a private server?

We can keep going from there, but these three pieces of information will give us a good start on the troubleshooting further.

Thank you!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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